Privacy policy

This privacy policy applies to the entire website plitkom.com.ua (hereinafter referred to as the Site).

In some cases, the Plitcom Company may publish separate privacy notices for certain sections of the Site.

If you have any questions about the privacy policy, please contact us.

What information we collect and how we use it

We may need the following types:

  • When registering an account on plitkom.com.ua, we ask you to provide your email address and choose a password that will be stored in our database in an encrypted form - we do not have access to your password. You can get and edit additional information about your account in your personal account. You may remove your account from the Site by contacting us.
  • When placing an order on the Site, the user indicates the surname, first name, e-mail address, contact phone number, product delivery address and agrees to the use of the specified information, its processing and storage by the Plitkom Company. We use this information to fulfill our obligations to you.
  • It is not considered a violation of the obligation to disclose the specified information about the user in accordance with the reasonable and applicable requirements of the law. The User agrees to the transfer of his data to the Site for the purpose of fulfilling the concluded contracts and the obligations accepted by the Site in accordance with them for the sale and delivery of goods to the User, as well as for advertising purposes. The User's consent is expressed by specifying the information in the appropriate columns during the order placement. The Site is not responsible for the information provided by the User on the Site in a publicly available form.
  • Cookies – when you visit our Site, we send one or more cookies to your computer or other device. Cookies are used to improve the quality of the services provided: to save user settings, to track user-specific trends, for example, the most popular pages. Gossip, as the owner of the Site, also uses cookies for advertising purposes, and also transfers them, including cross-border, to manage ads on sites across the Internet.
  • Visit information - when accessing our Site through the browser, our servers automatically record and transmit certain information for the purpose of fulfilling the concluded contracts. Server logs may contain the following information: IP address, browser type and language, date and time of request, and one or more cookies that can identify your browser or account.
  • User Notifications – when you send us messages (by e-mail or otherwise), we may store these messages to process inquiries, answer questions and further improve our customer support service. When sending or receiving an SMS, we may collect and store the following information: phone number, name of the communication operator, content of the message, date and time of transmission. Your email address and contact phone number may be used to contact you about our work.
  • Software developed by third parties that may be used on the Site collects and processes information in accordance with their privacy policies. .
  • Other sites – this privacy policy applies only to the site plitkom.com.ua. We do not control sites that use information from our Site or that link from our Site. These sites may place their own cookies on your computer, collect data or ask you for personal information.

Emails and informational messages:

  • When registering on the Site, you agree to receive advertising and informational mailings from us. The mentioned newsletters contain information about future promotions, raffles and other activities of the Site.
  • You can unsubscribe from the newsletter at any time by clicking on the link in the letter or writing to the support service.
  • Newsletters are sent in the form of a letter to an e-mail address and/or a short message (sms) to the phone number specified by you during registration or in your personal account. Advertising and informational materials can be provided in the form of printed paper and souvenir products, included in customer orders and delivered to the indicated postal address in the form of letters and parcels.

In addition, the information collected by us , may be used for the following purposes:

  • Providing, supporting, securing and improving our Site;
  • Developing new services;
  • Protecting property rights Plitcom and our users.

Before using information for a purpose other than that stated at the time of its collection, we will ask for your permission for such use. The company Plitcom processes personal information on its servers in different countries. In some cases, users' personal information is processed outside the user's country.

Choices

People have different views on privacy. Each user consciously makes a decision to grant the Advant tool factory the right to fully use their personal data in accordance with the Law of Ukraine "On the Protection of Personal Data". Each user can:

  • View and manage the personal information stored in his account using the Personal Cabinet.
  • Prohibit the acceptance of all cookies in the browser or configure notifications about these data. Please note that some Plitcom services may not work correctly without cookies.

Granting access to information

We do not disclose personal information of users to companies, organizations and private individuals , not related to the activities of the Advantu Tool Factory Company, except when:

The user has given the right to the Advantu Tool Factory Company the full use of his personal data.

We may provide information about you to companies, organizations or individuals not related to the Advanta Tool Factory, for the purpose of fulfilling the concluded contracts and the sales and delivery obligations accepted by the Site in accordance with them.

For processing by third parties

We may provide personal data for processing to our subsidiaries and affiliates, as well as other trusted organizations and individuals in accordance with our instructions, privacy policy and other security requirements.

As required by law

< p>The Plitcom company complies with the requirements of the Law of Ukraine "On the Protection of Personal Data" and provides access to the information provided by users on the Site, stores, uses, and discloses the indicated information only in cases provided for by law. In particular: at the request of government authorities, as part of a legal process or investigation, for the purpose of preventing fraud, violation of the law, as well as for the purpose of security and protection of the rights of the Advant Tool Factory Company.

The Company is not responsible for the accuracy of information provided by the User data on the Site and their compliance with personal identification documents.

Information protection

We take all necessary measures to protect the Plitcom Company and our users from unauthorized access attempts, changes, disclosure or destruction of data stored by us. These measures include, but are not limited to:

  • the use of SSL encryption in the operation of our services;
  • continuous review and improvement of data collection, storage and processing processes and security measures, including to ensure physical security;
  • providing access to personal information only to those employees, contractors and agents of the Plitcom Company who need to have this information for operations performed on behalf of the Plitcom Company. Failure by these individuals to comply with contractual confidentiality obligations may result in sanctions, including termination and criminal prosecution.

Accessing and Updating Personal Information

You always have access to of your personal data on the Plitkom Company website. If they are entered incorrectly, we can always delete them if their retention is not required by law or is not driven by legitimate business purposes. In some cases, after receiving a request to change personal data, we may ask the user to confirm his identity and the information he wants to receive, change or delete.

We may reject repeated requests, as well as requests that require extensive technical work (for example, create a new system or significantly modify an existing one) that compromises the privacy of other users, and also contains useless suggestions (for example, process information on backup copies).

In all cases where we provide access to the information and the opportunity to make corrections to it, we do this free of charge, unless it requires an incomparably large effort from us.

Due to the peculiarities of the operation of a number of services, after removal from active servers, information may be stored for a limited period of time period in our backup systems until it is permanently deleted.

Compliance

Plitcom adheres to the privacy principles accepted in Ukraine regarding notice, choice, transmission, security, data integrity and access to them.

We regularly review compliance with this privacy policy.

Upon receiving a formal written complaint, we consider it our duty to contact the user who submitted the complaint, with to his complaint and resolve the issue or fix the problem as soon as possible.

Changes to this privacy policy

Our privacy policy may change from time to time. However, we do not intend and will not limit the rights of users without their express consent. All privacy policy updates are displayed on this page. All privacy policy updates are displayed on this page. If the changes are significant, we will notify you by email.

Our Stores

Gipermarket Vena

Gvardiyskoi divizii str., 77, 1

Epicenter

10-A Khotynska St.

METABO

Lesi Ukrainky Ave, 38, Dnipro, Dnipropetrovsk Oblast, Ukraine, 49000

Ars Keramika

56, O. Kobylianska str.

Epicenter

17, Volodymyr Ivasyuk str.

Atlant

118 Heroiv Kharkivu ave.

Budmen

Klochkivska str., 119а

Kerama expert

Moskovskyi avenue, 259

Keramis

Shevchenka str., 327

SVP-Sklad

svp-sklad.com

Салон Керамической Плитки

Moskovskyi avenue, 257-А

Epicenter 1

11 Bratislavska St.

Epicenter 2

1b Kiltseva St.

Epicenter 6

6-B Berkovetska St.

Epicenter 7

20-D Poliarna str.

Kerama expert

Zdolbunivska str., 7 g, NOVUS

Ars Keramika

Bogdana Hmelnickogo str. 230

Epicenter

Bogdana Hmelnickogo str. 188a

Ayden

Teremnivska St, 149

Epicenter

41 Kyivske shosse

Ars Keramika

Brodivska str., 44,

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